Please allow 24 hours to process your order, during the week. Expect an email within 48 hours to let you know your order is on the way!

STORE PICKUP – 132A Tirkane Road, Maghera. BT465NH.

Orders can be picked up daily, from 9am to 5pm Monday to Friday. 9.30am to 4pm Saturday & 10am to 4pm on a Sunday.

An email will be sent when your order is ready for pickup.

SHIPPING RATES AND ESTIMATES:

Shipping charges for your order will be calculated and displayed at checkout.

INTERNATIONAL SHIPPING: We offer international shipping to over 60 destinations.

Shipping charges for your order will be calculated and displayed at checkout. Expect 8 to 20 days for international shipping since expectations can vary greatly depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Siopa an carn is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at siopa@ancarn.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at siopa@ancarn.org